Trust Center
Adult Learner Recruitment (ALR) is EAB's recruitment solution for graduate, online, and adult programs. ALR provides comprehensive and proprietary lead generation and lead conversion services, high-impact creative services, full performance visibility, and wrap-around strategic support, all while acting as an extension of your team to boost enrollment with proven strategies. Our partners’ programs—graduate, online, professional, and adult degree completion—consistently outperform competitors, driving growth year after year.
Documents
Security Grades
Security Grades
We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.
Risk Management
Risk Management
We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.
Asset Management
Asset Management
We have strict asset management policies in place to ensure that all assets are accounted for and secure.
BC/DR
BC/DR
We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.
Training
Training
We provide security awareness training to all employees to ensure that they are aware of security best practices.
Change Management
Change Management
We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.
Physical & Environment
Physical & Environment
We have physical and environmental controls in place to ensure that our data centers are secure and reliable.
Continuous Monitoring
Continuous Monitoring
We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.
Subprocessors
Subprocessors
2026 SOC 2 Type 2 Audit
Please be advised that EAB is currently undergoing a SOC 2 Type 2 audit for the May 1, 2025 to April 30, 2026 examination period. Our SOC 2 audit firm of several years’ standing is Linford and Company LLP, a CPA firm led by partners and staff comprised of former "Big Four" auditors and Information Security experts. Linford has an active CPA license and is enrolled in the AICPA Peer Review Program with a “Pass” rating well within the three year validity period.
2025 SOC 2 Type II Reports are now available
We have uploaded 2025's SOC 2 Type II Reports to products' trust centers for your review.
Navigate360 platform's HECVATs have been updated and are available in version 4.04.
Navigate360 platform's HECVATs are available in version 4.04, which includes new sections and questions specifically focused on privacy and AI.
Starfish has also been granted TX-RAMP Level 2 certification
Starfish has also been granted TX-RAMP Level 2 certification demonstrating EAB's ongoing commitment to industry standard security best practices. To obtain this certification, EAB was required to adopt "a standardized approach for security assessment, authorization, and continuous monitoring of cloud computing services" across the Starfish platform. We have uploaded evidence of this certification to our trust center for our partners to reference.
Edify has been granted TX-RAMP Level 2 certification
We are proud to announce that Edify has also been granted TX-RAMP Level 2 certification demonstrating EAB's ongoing commitment to industry standard security best practices. To obtain this certification, EAB was required to adopt "a standardized approach for security assessment, authorization, and continuous monitoring of cloud computing services" across the Edify platform. We have uploaded evidence of this certification to our trust center for our partners to reference.