Trust Center
Navigate360 is higher education's leading student CRM, built based on a decade of research to improve recruitment, student success, and the student experience. Trusted by more than 850 colleges and universities – and serving more than 10 million students – Navigate360 unites administrators, faculty, staff, and students in a collaborative network to measurably improve outcomes across the entire student journey. Navigate partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.
Beyond the technology, each partner becomes part of the Student Success Collaborative, gaining access to decades of research, an EAB expert dedicated to their success, events designed to share best practices, and a close-knit community of peers.
Documents
2026 SOC 2 Type 2 Audit
Please be advised that EAB is currently undergoing a SOC 2 Type 2 audit for the May 1, 2025 to April 30, 2026 examination period. Our SOC 2 audit firm of several years’ standing is Linford and Company LLP, a CPA firm led by partners and staff comprised of former "Big Four" auditors and Information Security experts. Linford has an active CPA license and is enrolled in the AICPA Peer Review Program with a “Pass” rating well within the three year validity period.
2025 SOC 2 Type II Reports are now available
We have uploaded 2025's SOC 2 Type II Reports to products' trust centers for your review.
Navigate360 platform's HECVATs have been updated and are available in version 4.04.
Navigate360 platform's HECVATs are available in version 4.04, which includes new sections and questions specifically focused on privacy and AI.
Starfish has also been granted TX-RAMP Level 2 certification
Starfish has also been granted TX-RAMP Level 2 certification demonstrating EAB's ongoing commitment to industry standard security best practices. To obtain this certification, EAB was required to adopt "a standardized approach for security assessment, authorization, and continuous monitoring of cloud computing services" across the Starfish platform. We have uploaded evidence of this certification to our trust center for our partners to reference.
Edify has been granted TX-RAMP Level 2 certification
We are proud to announce that Edify has also been granted TX-RAMP Level 2 certification demonstrating EAB's ongoing commitment to industry standard security best practices. To obtain this certification, EAB was required to adopt "a standardized approach for security assessment, authorization, and continuous monitoring of cloud computing services" across the Edify platform. We have uploaded evidence of this certification to our trust center for our partners to reference.